Contact Us

Get in Touch

We're here to help with any questions or concerns

Phone

Call us for immediate assistance

+251 908 454 300 +251 996 740 100

Email

Send us an email anytime

info@bernos.et support@bernos.et

Location

Visit our office

Igoli Building, 3rd Floor

Bahir Dar, Ethiopia

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We'll get back to you as soon as possible

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Frequently Asked Questions

Quick answers to common questions

What are your business hours?

Our office is open Monday through Friday from 9:00 AM to 6:00 PM (East Africa Time). We are closed on weekends and public holidays. However, our technical support team is available 24/7 for urgent matters.

How quickly can I expect a response to my inquiry?

We strive to respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line for immediate assistance.

Do you offer remote consultations?

Yes, we offer remote consultations via video conferencing platforms. This allows us to serve clients across Ethiopia and internationally. You can schedule a remote consultation through our contact form or by calling our office.

How can I request a quote for your services?

You can request a quote by filling out our contact form and selecting "Sales" as the subject. Please provide as much detail as possible about your project requirements to help us provide an accurate quote. Alternatively, you can call our sales team directly.